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Shipping

We can ship to virtually any address in the world. Note that some products cannot be shipped to international destinations.  Shipping within the USA takes 7 to 10 business days.  International shipping usually takes 10 to 14 days but can be as long as 21 days in certain parts of the world.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

 Please also note that the shipping is a fixed rate. If you are placing large orders please contact us for a rate that would reflex a larger order.

 

Returns Policy

Emmrod has a one year return policy on any defective product - however we don't count what year it is.

You may return most new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply call or email with product information and reason for return and we will notify you via e-mail of your refund once we've received and processed the returned item.